Refund & Return Policy

At Everwow.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect
• The item is unused and in original packaging
• The return request is made within 7 days of delivery

Products that show signs of use or damage caused by customers may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Used products
• Personalized/customized items
• Clearance or final sale items
• Products damaged due to misuse

3. Return Process

To request a return, contact us with:

• Your order number
• Product photos (if damaged or defective)
• Reason for return

Once approved, we will provide return instructions.

4. Refunds

After receiving and inspecting the returned item:

• Approved refunds will be processed within 5–7 business days
• Refunds will be credited to the original payment method

Shipping charges are generally non-refundable unless the error was on our side.

5. Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

6. Cancellation Policy

Orders can only be cancelled before shipment. Once shipped, cancellations are not possible.

7. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your payment provider or bank
• Processing times may vary depending on your bank

8. Contact Information

For return or refund assistance, contact us:

Store Name: Everwow.shop
Owner: Sumit Kumar Sagar
Email: everwow9@gmail.com
Phone: +91 97206 52478

Business Address:
Suresh Chandra, 138, Kaithal Gate Dehariya
PO: Chandausi
District: Sambhal
Uttar Pradesh – 202412
India